IPCHS

This growing repository holds WHO documents, scientific publications, policy documents, implementation reports, presentations and others with information and insights about integrated people-centred health services. Share your publication by clicking “Add publication”.

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May 15, 2016 Europe

Engaging and empowering people and communities, Strengthening governance and accountability, Reorienting the model of care, Coordinating services within and across sectors, Creating an enabling environment

Lessons from transforming health services delivery: Compendium of initiatives in the WHO European Region

In order for health services delivery to accelerate gains in health outcomes it must continuously adapt and evolve according to the changing health landscape. At present, the case for change is compelling. In the context of both new challenges and opportunities, initiatives to transform services delivery across the WHO European Region has emerged. This Compendium demonstrates the diversity in activity, describing examples of health services delivery transformations from each Member State in the Region. The initiatives vary greatly in their scope and stages of implementation, from early changes to initiatives at-scale. When taken together, these examples offer unique insights for ...

May 15, 2016 Europe

Coordinating services within and across sectors, Creating an enabling environment

Strengthening a competent health workforce for the provision of coordinated/ integrated health services

The paper proposes a list of competencies to be consolidated by the health workforce in order to realize coordinated/integrated health services delivery. To this end, the paper proposes a cycle for the process of competencies consolidation, identifying strategies required at the services delivery level and possible tools for implementation as well as describing the enabling conditions at the health system level and providing an overview of roles and responsibilities of key stakeholders involved.

May 15, 2016 Europe

Engaging and empowering people and communities, Reorienting the model of care, Creating an enabling environment

Engaging patients, carers and communities for the provision of coordinated/integrated health services: strategies and tools

This paper (working document) illustrates strategies aimed at engaging patients, their families, and carers to be an active part of health disease management and treatment, guiding them to make informed choices. Furthermore, it outlines strategies aimed at empowering populations to adopt responsible health lifestyles and act as protagonists in influencing determinants of health in a human-rights based approach to health. Exemplary tools for each type of strategies are proposed to support the realization of coordinated and integrated health services delivery.

May 15, 2016 Europe

Engaging and empowering people and communities, Reorienting the model of care, Coordinating services within and across sectors, Creating an enabling environment

Transforming integrated health service delivery in the WHO European Region

"Everything starts with people. Without people there is no health system." This sentiment was echoed in keynote presentations, illustrative country cases and expert interventions throughout the 2-day final consultation of the European Framework for Action on Integrated Health Services Delivery in discussions of entry points and processes for integrated health service delivery that took place in Copenhagen, Denmark on 2-3 May 2016. The event marked the final step in the development of the Framework for Action, which is centred around four key domains: people, services, system and change. The European Framework for Action resulting from this consultation will be presented ...

May 12, 2016 Europe

Reorienting the model of care

Using patient feedback to drive improvement

Increasing amount of information is being collected from patients after they are discharged in a hospital; this information can be used mainly in three ways: (I) to analyse how care is being performed, (II) to publish data in order to share information with general public and to enhance government’s accountability, and (III) to implement reforms in hospital activities and way of working.

In this post, the author defends the idea that not enough information is being used to make patient experience have actual influence at changing how health care organization work at a local level. Organizational leadership and patient-centered ...

April 27, 2016 Europe

Engaging and empowering people and communities, Creating an enabling environment

Circles of Support and personalization: Exploring the economic case

Circles of Support aim to enable people with learning disabilities (and others) to live full lives as part of their communities. As part of a wider study of the economic case for community capacity building conducted from 2012 to 2014, we conducted a mixed methods study of five Circles in North West England. Members of these Circles were supporting adults with moderate to profound learning disabilities and provided accounts of success in enabling the core member to live more independent lives with improved social care outcomes within cost envelopes that appeared to be less than more traditional types of support ...

April 26, 2016 Americas Europe Western Pacific

Reorienting the model of care, Coordinating services within and across sectors, Creating an enabling environment

Integrating funds for health and social care: an evidence review

Objectives

Integrated funds for health and social care are one possible way of improving care for people with complex care requirements. If integrated funds facilitate coordinated care, this could support improvements in patient experience, and health and social care outcomes, reduce avoidable hospital admissions and delayed discharges, and so reduce costs. In this article, we examine whether this potential has been realized in practice.

Methods

We propose a framework based on agency theory for understanding the role that integrated funding can play in promoting coordinated care, and review the evidence to see whether the expected effects are realized in practice ...

April 25, 2016 Europe

Engaging and empowering people and communities

Managing quality in community health care services

Community health care services provide vital care out of hospital for millions of people. From children’s services to care for older people and end-of-life support, the community sector plays a key part in meeting the challenges facing our health and care system. This report presents findings from a small-scale study into how quality is managed in community services. It explores how community care providers define and measure quality and recommends important next steps to support better measurement and management of quality.

April 24, 2016 Europe

Engaging and empowering people and communities, Reorienting the model of care, Coordinating services within and across sectors

Person-centred care in Europe: a cross-country comparison of health system performance, strategies and structures

In February 2016, the international charity Picker Institute Europe published a policy briefing titled “Person-centred care in Europe: a cross-country comparison of health system performance, strategies and structures”. The document provides an overview of policy and practice relating to person-centred care in England, Italy, Spain, Germany and the Netherlands. The briefing focuses on both quality and efficiency of care and highlights recent innovations and adaptations driven by the rise of noncommunicable diseases and financial challenges. For example, in the Netherlands, models of care have shifted towards both prevention and an increased usage of primary care for handling patients with chronic ...

April 21, 2016 Europe

Coordinating services within and across sectors

Ten actions required to improve health, social care and well-being in Wales

Health and social care organizations from Wales joined in the Welsh NHS Confederation’s 2016 Challenge Policy Forum and the published a document called “Ten actions required to improve health, social care and well-being in Wales", trying to establish their priorities in order to get a better system.

The ten priorities described are: long term vision, ensuring financing, planning workforce, person centred and integrated care, public health perspective, improve preventive measurements, creating a culture of honest and open communication with population, improving mental health support, ensuring equal access to health and social care and improving the use of technology.