IPCHS. Integrated People-Centred Health Services

Publications

This growing repository holds WHO documents, scientific publications, policy documents, implementation reports, presentations and others with information and insights about integrated people-centred health services. Share your publication by clicking “Add publication”.

Feb. 2, 2016 Europe

Integrated care: the importance of ICT in data sharing

In this post by Health IT Central it is analyzed how different experiences regarding people centered and integrated health systems have been developed across the world. Some studies have been able to identify what are the key elements to succeed when performing integrated health care; these factors are rethinking clinical models, achieving a cultural change, enforcing collaborative multidisciplinary working and improving the way patient information is shared. In this post, the author focuses on how important patient information sharing is to make integrated services experiences succeed, being a core factor in continuity of care and becoming a barrier when data ...

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Feb. 1, 2016 Europe

Evaluation of health care delivery integration: The case of the Russian Federation

This case study explores the current state of affairs within Russia's health system providing care for increasingly complex chronic conditions from the perspective of providers, namely physicians. A survey was developed by a group of experts and later distributed by the Russian center for public opinion research in August 2012. It focused on the interactions between providers at different levels of the health system often working in different organizational models such as primary care offices, polyspecialty clinics as well as hospitals. The survey focused on three areas crucial to integration, namely: teamwork, coordination and continuity of care. The results ...

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Jan. 26, 2016 Global

The OECD Mental Health and Work Policy Framework - Integrated services for sustainable growth

Mental health is an important driver of labour market outcomes and thus affects economic growth and future development. If labour markets are to function well, it is important that policy makers address the interplay between mental health and work, as they are slowly coming to recognise that they have long neglected an issue that is critical to people’s well-being and for contributing to sustainable economic growth. This report discusses which aspects of mental health and employment interventions must be addressed to push policy making in the right direction, namely: when to intervene, how to intervene or what to do ...

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Jan. 14, 2016 Americas

Integrated health systems and cost: accountability and price control are also important.

Integrated Health Services are frequently thought as a tool to decrease healthcare-related costs, specially in systems with a high level of fragmentation. In the US healthcare system reform, Medicare has often been used as a reference point of the overall health expenditure. In this post, this hypothesis is analysed according to a recent article from the National Bureau of Economic Research ("The Price Ain’t Right? Hospital Prices and Health Spending on the Privately Insured") where the authors review the costs of 306 Hospital Referral Regions in the US, showing a big discordance between Medicare costs and overall costs.

In ...

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Jan. 9, 2016 Europe

Older people with social care needs and multiple long-term conditions

In November 2015, the National Institute for Health and Care Excellence (NICE) in the UK published a guideline on care and support for older people with social care needs and multiple long-term conditions. The guideline recommends that care should be integrated and person-centred, while at present “some people are still being treated as a collection of conditions or symptoms, rather than as a whole person”. NICE calls for a designated care coordinator who would serve as the older person’s first point of contact as well as communicate with all health and social care services, including those provided by non-governmental ...

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Jan. 9, 2016 Europe

What does it take to make integrated care work?: A ‘cookbook’ for large-scale deployment of coordinated care and telehealth. A personalised approach that will benefit patients in your organisation.

Evidence on integrated care is not only needed to show which interventions work, but also to understand how organisational processes affect these interventions. Therefore, evidence from large-scale implementations is especially important. In October 2015, the consortium of the EU-funded programme 'Advancing Care Coordination and Telehealth Deployment' (ACT) published a ‘cookbook’ of good practices, focusing on the structural and organisational drivers as well as barriers to large-scale deployment of care coordination and telehealth in five European regions. The report centres on chronic patients and elderly people, giving recommendations regarding staff engagement,  patient adherence, risk stratification and programme assessment. The report does ...

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Jan. 9, 2016 Europe

Acute hospitals and integrated care

In March 2015, the King’s Fund published a report regarding the progress made by five acute hospital providers in England towards developing more integrated models of care. According to the report, becoming more closely integrated with primary care has proved a considerable challenge for these hospitals. This is partly due to the lack of alternatives to building relationships on a practice-by-practice basis. As the report explains, GP provider groups or federations “are still at an early stage of development in many areas of the country, and where they do exist it is not always clear that they are sufficiently ...

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Jan. 9, 2016 Europe

Local leadership, new approaches: improving the health of local communities

In February 2015, Public Health England and the Local Government Association published a report on how local authorities and the health sector have worked together to improve the health of communities through prevention and early intervention.

An example of this coordination is highlighted in a case study on the new Integrated Wellbeing Service in Blackburn with Darwen. The service has been developed in a joint effort by the borough council and the local GP-led Clinical Commissioning Group (CCG). It combines CCG-funded projects concerning specific long-term conditions (e.g. COPD or stroke), together with public health-funded services (e.g. tobacco cessation ...

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Jan. 4, 2016 Global

Primary Care Physicians In Ten Countries Report Challenges Caring For Patients With Complex Health Needs

A compelling article that explores some of the current challenges facing the integration of primary care within the health systems of 10 high income countries. The data comes from the 18th annual Commonwealth Fund International Health Policy Survey of Primary Care Physicians which was completed in 2015 in Australia, Canada, Germany, the Netherlands, New Zealand, Norway, Sweden, Switzerland, the United Kingdom, and the United States. While primary care physicians reported being well prepared for multiple chronic medical conditions, several health areas such as mental health and addiction were noted for being weak points for providers. A frequent challenge was ...

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June 1, 2015 Global

What is person-centered health care?

What is person-centred health care? There are many definitions of person-centred (patient-or client-centred) health care in the literature. The Victorian Department of Human Services (2003) defines person-centred care as ‘treatment and care provided by health services [that] places the person at the centre of their own care and considers the needs of the older person’s carers’. The main features of person-centred health care derived from the literature can be encompassed within the concept of partnership. The overriding message is that person-centred care is about a collaborative and respectful partnership between the service provider and user. The service provider respects ...

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