Patient-centredness in primary care walk-in clinics for refugees in Hamburg

May 8, 2023 Europe

Engaging and empowering people and communities, Strengthening governance and accountability, Reorienting the model of care, Coordinating services within and across sectors, Creating an enabling environment

Patient-centredness in primary care walk-in clinics for refugees in Hamburg

The huge increase of refugees to Germany caused a great challenge to the health system. We aimed to examine the level of patient-centredness in medical consultations with refugee patients, aided by video interpreters in primary care walk-in clinics (PCWC) in Hamburg.

Source:: BMC Primary Care

Link or file

https://bmcprimcare.biomedcentral.com/articles/10.1186/s12875-023-02060-2

empathy, general practice consultation, patient enablement, patient-centred, primary care walk-in clinic, refugee, shared decision-making, video interpreter