Nov. 29, 2022
Europe
Engaging and empowering people and communities, Strengthening governance and accountability, Reorienting the model of care, Coordinating services within and across sectors, Creating an enabling environment
Examining the knowledge work of person-centred care: Towards epistemic reciprocity
It is increasingly recognised that when healthcare staff fails to give adequate credence to patients' illness-related knowledge work, this epistemic injustice undermines person-centred care. Therefore, we set out to examine the experiences of people with long-term conditions with knowledge work in healthcare settings to identify changes needed to strengthen person-centred primary care.
Highlights
•Qualitative study to explore the knowledge work of person-centred primary care.
•Consultations need broad exploration, reflexive listening and reciprocal enquiry.
•Epistemic reciprocity is needed for clinical consultations to be person-centred.
•Healthcare redesign needs to allow for patient and doctor reflexive knowledge work.
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