Community health alliances as social enterprises that digitally engage citizens and integrate services: A case study in Southwestern Sydney (protocol)
Community health alliances (CHAs) are a population health approach for addressing the challenges faced by people who are united by a common area of residence, sociocultural characteristic or health need, and are generally characterised by a shared mission, shared resource needs and the task of acquiring/developing necessary organisational knowledge and skills. In South Western Sydney, CHAs are being explored as an innovative approach to support the provision of integrated health services.
Much of the population live in local government areas with levels of disadvantage higher than the state average, with a predominance of non-communicable and chronic diseases that are typically associated with age-related and behavioural factors which necessitate integrated primary and social care.
Social enterprises can utilise digital health interventions and citizen engagement strategies to integrate health services.
This study aims to (a) explore how CHAs in South Western Sydney operate as social enterprises that utilise digital health and citizen engagement to co-produce integrated people-centred health services (IPCHS); and (b) test a conceptual framework on the utilisation of digital health, social enterprise and citizen engagement in the co-production of IPCHS.
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