IPCHS. Integrated People-Centred Health Services

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Contents tagged: virus

May 14, 2020 Europe Publication

An unprecedented challenge: Italy’s first response to COVID-19

This report tells the story of the first phase of Italy’s response to the COVID-19 virus, which in many people transformed into the dreaded illness known as COVID-19, leading to unprecedented death tolls across the world. Readers should note that the report is an unfinished story. It was written in the midst of the initial phase of the pandemic in a climate of constant and daily change as the country responded to this unprecedented challenge. While early lessons will surely need to be revisited, this report is a first account of Italy’s immediate experience with COVID-19, dealing with different aspects of the response as the first country that experienced widescale community transmission in Europe.

May 19, 2020 South-East Asia, Europe, Eastern Mediterranean, Global Publication

HealthBuddy: a new chatbot to engage with communities in Europe and central Asia on COVID-19

HealthBuddy, a multilingual interactive chatbot, is the newest tool to be launched as a resource for countries in Europe and central Asia in response to the COVID-19 pandemic. The chatbot, developed by WHO/Europe and the United Nations Children’s Fund (UNICEF) Europe and Central Asia Regional Office (ECARO), will help countries in the region to access accurate information, and counter misinformation surrounding the virus.