GLL Webinar 2: National Quality Policy & Strategy (NQPS): The role of NQPS in driving change in health systems

National quality policies and strategies are pivotal in strengtheing health systems, making progress towardds Universal Health Coverage (UHC) and achieving the SDGs. It is a key focus area of the WHO Global Learning Laboratory (GLL) for Quality UHC. Implementation-informed policy development provides the basis for assuring and sustaining a culture of quality across all levels of the health system. There is wide acknowledgement that governance of quality is intimately related to how quality is perceived at the fornt-line of service delivery is intimately related to how quality is perceived at the front-line of service delivery and in making services more people-centered. For more information click here

Individual determinants of integrated care for indigent patients: an experimental study in Brussels: Pierre Smith

In metropolitan area, socially deprived patients with chronic disease undergo the fragmentation of health and social care services because of their complex needs. Integration of health and social care would benefit these patientes, however, it is not feasible or appropriate to integrate all the services for all vulnerable patients. This study aims at identifying the indicidual determinants of deprived patients´preferences in integration of health and social care. 

Analyze and improve the patient flow in hospital environments, with improved layout different sectors: A case study of Shahid Beheshti hospital, Iran

Hospital officials are looking to reduce traffic on the hospital wards. The less congestion on the ward, cause that the staff work by more quality and freely also patients are waiting less. As a result it is easier to treat the patients. One of the most effective ways to reduce the patient traffic is changing the layout of the hospital. In this study, changing the layout of the hospital was explore by a case study in Shahid Behesthti Hospital. This research aims to optimize a hospital patient flow by using computerized relationship layout planning. 

Facilitators and barriers of managing patients with multiple chronic conditions in the community: a qualitative study

Approximately one-third of all adults worldwide are diagnosed with multiple chronic conditions (MCCs). The literature has identified several challenges facing providers and patients coping with managing MCCs in the community, yet few studies have considered their viewpoints in combination. A qualitative study involving healthcare providers and users was thus conducted to examine facilitators and barriers of managing patients with MCCs in the community in Singapore.

Driving and accelerating a 'one system' response: why COVID-19 has shone a spotlight on Integrated Care

High performing health and social care systems provide exceptional care, quality and experiences for patients, caregivers and providers. Pivotal to this, is how we work across health and social care as one team. The need for integrated care is a global priority and is poised to address fragmentation and accelerate the improvements that are needed. During a global pandemic, the need to work as an integrated system is even more pressing and gives us an opportunity to pause, reflect and respond.

In situations where systems are subjected to unprecedented pressure, organizations and sectors may respond from the lens of what can their individual organization or sector do, rather than responding as a cohesive and interconnected system.

Organizations that have embraced collaborative models of response and care and were already working to advance integration pre-pandemic appear to be more effective in responding as one connected team and community.

This webinar will ...

Shared Governance: Working Together to Enable People-Centred Integrated Care

Now more than ever, healthcare systems and communities must work together to improve outcomes for patients, caregivers and populations. Shared governance is an essential piece of the journey towards an integrated, people-centred health system; one that must be co-designed in partnership to breakdown barriers in care.

Join this session to learn from the first-hand experiences from a patient partner, a senior health care leader, a Canadian policy maker and an international expert, as they discuss:

• Examples of how shared governance models have been co-designed to enable collaborative, people-centred health systems across the continuum of care; and
• Key practices and implementation resources based on the latest evidence.

Learning from Gothenburg model of person centred healthcare

Providing person centred care is a growing imperative across healthcare. The core component of person centred care is the co-creation of care through partnership between patients, their families and carers, and health professionals. While much of the recent literature has focused on why we need to change to a more person centred approach with greater involvement of patients and the public in health and healthcare, little information is available on how to do it and whether it makes any difference. Over the past 10 years a model of person centred care has been studied and implemented in Sweden and has shown promising results. By providing practical insights from a successful initiative that has spread both nationally and internationally, we hope to offer lessons for readers elsewhere.

Telemonitoring and continuity of care for older subjects: comparing experience an identifying common solutions

The COVID19 pandemic highlighted some structural – organizational and cultural – limitations of our dominant model of (health)care. One of these is the need to identify and adopt newer instruments for the continuity of care for the large number of patients with chronic disease who live in low-density population areas  (200 million or 27% of EU population) and experience inequality to access (health)care because of the distance between community and healthcare structures. Notably, the onset of multimorbidity occurs 10–15 years earlier in people living in the most deprived areas compared with the most a?uent.

The Workshop aims at facilitating knowledge acquisition (including existing Projects and adopted solutions) and at fostering collaboration and standardization of best practice, including health literacy and patients and caregivers empowerment, in order to impact on the adoption of innovative digital solutions able to boost people's health and quality of life and enable more ...

Co-Design for People-Centred Care Digital Solutions: A Literature Review

The implementation of people-centred care requires strategies that respond to local conditions and contexts, with the participation of local stakeholders in collaborative approaches such as co-design. Within this framework, the authors performed a literature review to identify the most implemented practices in health and social care services for co-designing digital solutions.

The European Health Data Space: A step towards digital and integrated care systems

In December 2021, EGIDE, the Expert Group for integrated Care and Digital Health Europe, has launched a paper ‘The European Health Data Space: A step towards digital and integrated care systems’.

The paper aims to represent the views of the chronic disease community. It provides a unique combination of perspectives from academia, healthcare professionals, patients and industry. The authors acknowledge too many patients across Europe are experiencing fragmented and delayed care. COVID-19 has highlighted the weaknesses of our healthcare systems and the need for rapid transformation. The European Health Data Space can act as a catalyst for change in several important areas.

The acceptability of integrated healthcare services for HIV and non-communicable diseases: experiences from patients and healthcare workers in Tanzania

In sub-Saharan Africa, the prevalence of non-communicable diseases (NCDs) has risen sharply amidst a high burden of communicable diseases. An integrated approach to HIV and NCD care offers the potential of strengthening disease control programmes. We used qualitative methods to explore patients’ and care-providers’ experiences and perspectives on the acceptability of integrated care for HIV-infection, diabetes mellitus (DM), and hypertension (HT) in Tanzania.

Asynchronous Remote Communication as a Tool for Care Management in Primary Care: A Rapid Review of the Literature

To review the available evidence on asynchronous communication models between primary care professionals and patients in different countries around the world in order to analyse the added value that this model brings to patients and professionals.

Purchasing for quality chronic care: summary report.