Person-centered care - ready for prime time

Long-term diseases are today the leading cause of mortality worldwide and are estimated to be the leading cause of disability by 2020. Person-centered care (PCC) has been shown to advance concordance between care provider and patient on treatment plans, improve health outcomes and increase patient satisfaction. Yet, despite these and other documented benefits, there are a variety of significant challenges to putting PCC into clinical practice. Although care providers today broadly acknowledge PCC to be an important part of care, in our experience we must establish routines that initiate, integrate, and safeguard PCC in daily clinical practice to ensure that PCC is systematically and consistently practiced, i.e. not just when we feel we have time for it. In this paper, we propose a few simple routines to facilitate and safeguard the transition to PCC. We believe that if conscientiously and systematically applied, they will help to make PCC the ...

Create Space & Place for Community Voice: East Denver Neighborhoods Build a Plan

Bringing Public Health and Primary Care Together: The Practical Playbook National Meeting was held in May 2016. The meeting was a milestone event towards advancing robust collaborations that improve population health.

One highlight of the meeting was interviewing community collaborations funded by The BUILD Health Challenge. The BUILD Health Challenge is a national awards program designed to support community collaborations that are working to give everyone a fair chance to be healthy.

Overview

We know that every young child and family in East Denver has the potential to thrive, but not every family has the same starting place. East5ide Unified is committed to establishing a community-driven, community-led effort to develop an East5ide Unified Action Plan designed to level the playing field for young children before they start school. We are focused on children in five neighborhoods in East Denver: Cole, Clayton, Five Points, Whittier and Skyland.

About the Practical Playbook ...

Create Space & Place for Community Voice: East Denver Neighborhoods Build a Plan

Bringing Public Health and Primary Care Together: The Practical Playbook National Meeting was held in May 2016. The meeting was a milestone event towards advancing robust collaborations that improve population health.

One highlight of the meeting was interviewing community collaborations funded by The BUILD Health Challenge. The BUILD Health Challenge is a national awards program designed to support community collaborations that are working to give everyone a fair chance to be healthy.

Overview

We know that every young child and family in East Denver has the potential to thrive, but not every family has the same starting place. East5ide Unified is committed to establishing a community-driven, community-led effort to develop an East5ide Unified Action Plan designed to level the playing field for young children before they start school. We are focused on children in five neighborhoods in East Denver: Cole, Clayton, Five Points, Whittier and Skyland.

About the Practical Playbook ...

Generate a New Conversation: Healthy Homes in Iowa Shares Goals with Housing and Healthcare Providers

Bringing Public Health and Primary Care Together: The Practical Playbook National Meeting was held in May 2016. The meeting was a milestone event towards advancing robust collaborations that improve population health.

One highlight of the meeting was interviewing community collaborations funded by The BUILD Health Challenge. The BUILD Health Challenge is a national awards program designed to support community collaborations that are working to give everyone a fair chance to be healthy.

Video Overview

Healthy Homes Des Moines is working to prevent and manage pediatric asthma caused by deteriorating homes, below standard HVAC systems, and pests. In these case, the key health problem is the condition of the housing.

About the Practical Playbook National Meeting

Key stakeholders from across sectors – representing professional associations, community organizations, government agencies and academic institutions – and across the country came together at the Practical Playbook National Meeting to help catalyze a national movement, accelerate collaborations ...

Generate a New Conversation: Healthy Homes in Iowa Shares Goals with Housing and Healthcare Providers

Bringing Public Health and Primary Care Together: The Practical Playbook National Meeting was held in May 2016. The meeting was a milestone event towards advancing robust collaborations that improve population health.

One highlight of the meeting was interviewing community collaborations funded by The BUILD Health Challenge. The BUILD Health Challenge is a national awards program designed to support community collaborations that are working to give everyone a fair chance to be healthy.

Video Overview

Healthy Homes Des Moines is working to prevent and manage pediatric asthma caused by deteriorating homes, below standard HVAC systems, and pests. In these case, the key health problem is the condition of the housing.

About the Practical Playbook National Meeting

Key stakeholders from across sectors – representing professional associations, community organizations, government agencies and academic institutions – and across the country came together at the Practical Playbook National Meeting to help catalyze a national movement, accelerate collaborations ...

Think Big: A Los Angeles Initiative Sees Youth as Community Leaders

Bringing Public Health and Primary Care Together: The Practical Playbook National Meeting was held in May 2016. The meeting was a milestone event towards advancing robust collaborations that improve population health.

One highlight of the meeting was interviewing community collaborations funded by The BUILD Health Challenge. The BUILD Health Challenge is a national awards program designed to support community collaborations that are working to give everyone a fair chance to be healthy.

Video Overview

Youth-Driven Healthy South Los Angeles (YDHLA) focuses on the Los Angeles neighborhoods of Central Alameda and South Central. These neighborhoods have extremely limited access to healthy foods and are surrounded by polluted, vacant city land. Social, economic, and environmental factors have contributed to high levels of obesity, diabetes, and other cardiovascular complications. ?

About the Practical Playbook National Meeting

Key stakeholders from across sectors – representing professional associations, community organizations, government agencies and academic institutions – and across the ...

Think Big: A Los Angeles Initiative Sees Youth as Community Leaders

Bringing Public Health and Primary Care Together: The Practical Playbook National Meeting was held in May 2016. The meeting was a milestone event towards advancing robust collaborations that improve population health.

One highlight of the meeting was interviewing community collaborations funded by The BUILD Health Challenge. The BUILD Health Challenge is a national awards program designed to support community collaborations that are working to give everyone a fair chance to be healthy.

Video Overview

Youth-Driven Healthy South Los Angeles (YDHLA) focuses on the Los Angeles neighborhoods of Central Alameda and South Central. These neighborhoods have extremely limited access to healthy foods and are surrounded by polluted, vacant city land. Social, economic, and environmental factors have contributed to high levels of obesity, diabetes, and other cardiovascular complications. ?

About the Practical Playbook National Meeting

Key stakeholders from across sectors – representing professional associations, community organizations, government agencies and academic institutions – and across the ...

Tenacious assumptions of person-centred care? Exploring tensions and variations in practice.

In recent decades, the ‘tenacious assumptions’ of biomedicine regarding the neutrality and universality of its knowledge claims have been significantly challenged by the growth of new collaborative and patient-focused models of Healthcare delivery. In this article, we discuss and critically reflect upon one such alternative Healthcare model developed at the University of Gothenburg Centre for Person-Centred Care in Sweden. This centre uses three clinical routines of narrative, partnership and documentation to provide Healthcare to people recognized as unique individuals rather than patients. Person-centred care in Gothenburg and more broadly is based on the assumption that a person is independently capable of reasoning and verbal expression and willing to provide clear and genuine narratives and cooperate with Healthcare professionals. However, we argue that by emphasizing individual capabilities of reasoning and verbal expression, an unnecessarily limited conception of personhood risks being imposed on these routines. Drawing upon semi-structured interviews with researchers in ...

The Digital House of Care: Information solutions for integrated care

This paper draws on the recent experience of achieving large-scale data integration accross the boundaries of health and social care, to help plan and commission services more effectively. The purpose is to describe the development of a digital tool in an English county stiving towards a vision of integrated information that is used to underpin and increasingly integrated future of health and social care delivery. 

Bringing integration home: policy on health and social care integration in the four nations of the UK

This paper outlines relevant policies on the integration of health and social care in four home nations: Scotland, Wales, Northern Ireland and England. The aim of the paper is to offer a comparison of emphasis and approaches and draw out general insights on the implementation of integrated care policy. Also in this paper reveals considerable opportunities for further research and comparative modelling of integration approaches. 

People powered primary care: learning from Halton

A community-centred approach to health called Community Wellbeing Practices (CWP) is being to patients at all 17 GP Practices in Halton in order to respond more appropriately to patients´social needs which are often an underlying reason for their presentation at primary care services. 

Development, implementation and evaluation of a nurse led integrated, person-centred care with long term conditions

This proposal outlines a conceptual plan for innovative, integrated care designed for people living with long term condicions. This conceptual plan delivers a partnership between the health system, the person with long-term conditions (chornic), their family, and the community. The partnership aims to support people at home with access to effective treatment, consistent with the New Zealand Government Health Strategy. This concept of people-owned care is provided by nurses with advance practice skills, who co-ordinate care across services, locations and multiple long-term conditions. 

Partnerships in mental healthcare service delivery in low-resource settings: developing an innovative network in rural Nepal

Mental illnesess are the largest contributors to the global burden of non-communicable diseases. However, there is extremly limited access to high quality, culturally-sensitive, and contextually-appropriate mental healthcare services. This situation persists despite the availability of interventions with proven efficacy to improve patient outcomes. A partnerships network is necessary for successful program adaptation and implementation

The House of Care in Scotland

Scotland´s House of Care programme aims to facilitate a fundamental shift in the relationship between person and professional, so that the person is in the driving seat of their health and social care, with self management at the heart of it.

This approach supports and enables people to articulate their own needs and decide on their own priorities, through a process of joint decision making, goal setting and action planning. 

Good collaborative practice: reforming capacity building governance of international health research partnerships

In  line with the policy objetives of the United Nations sustainable Development Goals, this commentary seeks to examine the extent which provisions of international health research guidance promote capacity building and equitable partnerships in global health research. Theri evaluation finds that governance of collaborative research partnership, in resource- constrained settigns is limited but has improved with the implementation guidance of the International Ethical Guidelines for Health- related Research Involving Humans by The Council for International Organizations of Medical Sciences (CIOMS 2016)

Good collaborative practice: reforming capacity building governance of international health research partnerships

In line with the policy objectives of the United Nations sustainable Development Goals, this commentary seeks to examine to which provisions of international health research guidance promote capacity building and equitable partnerships in global health research. This evaluation finds that governance of collaborative research partnerships, and in particular capacity building, in resource-constrained settings is limited but has improved with the implementation guidance of the International Ethical Guidelines for Health-related Research Involving Humans by The Council for International Organizations of Medical Sciences (CIOMS) (2016). 

Public–private partnerships in practice: collaborating to improve health finance policy in Ghana and Kenya

Social health insurance (SHI), one mechanism for achieving universal health coverage, has become increasingly important in low- and middle-income countries (LMICs) as they work to achieve this goal. Although small private providers supply a significant proportion of healthcare in LMICs, integrating these providers into SHI systems is often challenging. Public–private partnerships in health are one way to address these challenges, but we know little about how these collaborations work, how effectively, and why. 

A compendium of tools and resources for improving the quality of health services

In an attempt to consolidate the work of the WHO Department of Service Delivery and Safety (SDS) on quality improvement, a SDS cross-cut team has produced a compendium of tools and resources on quality improvement, developed within the SDS, that are applicable for country support. It includes resources on IPCHS and community engagement among others. It also includes practical examples of how the tools and resources have been applied in-country, including relevant links with other areas, such as measurement.  Ministries of health, facility quality improvement teams, researchers, development agencies and any organization or individual working to improve the quality of health service delivery can benefit from this compendium.

Health in the 2030 Agenda for Sustainable Development: from framework to action, transforming challenges into opportunities

The clock is ticking and just a little more than 10 years remain to meet the 17 Sustainable Development Goals (SDGs). Enhanced political and public awareness, inter- and transdisciplinary engagement, new partnerships, and multisectoral collaborations are required to foster knowledge-and-action societies in order to tackle the complex issues that are inherent to sustainable development. A one-day symposium held in Basel, Switzerland, in November 2018 offered a venue for open exchange on how to stimulate dialogue for co-creating innovative ideas and scalable action to address some of the most pressing challenges of the 2030 Agenda for Sustainable Development.

Model for integrated care for chronic disease in the Australian context: Western Sydney Integrated Care Program.

The aim of this study was to describe the implementation of a model of integrated care for chronic disease in Western Sydney. This model was established on the basis of a partnership between the Local Health District and the Primary Health Network.

Launch of online training in person-centred care

A free online training course in person-centred care in English is now being launched. The purpose is to give health care sector staff tools to help themselves to start working in a person-centred way.

Globally there is a strong trend towards more person-centred care, involving a partnership between the patient, the patient’s family and the care professionals. Person-centred care means listening to the patient’s own narrative and using it alongside other examinations and tests as the basis for a health plan.

Irma Lindström Kjellberg, Senior Adviser at the University of Gothenburg Centre för Person-Centred Care, GPCC in Sweden, who has created the course, says: “This is about the patient’s role as a partner, how staff and patients make agreements, and how to document them in a health plan” 

Partnership and accountability in the era of integrated care: a tale from England

In England, the 2012 Health and Social Care Act was heralded to be among the most significant changes in policy for the National Health Service (NHS) since its inception in 1948. Yet a key theme of the policy, namely the intensification of competition in service provision, has not fully materialised.
The 2014 Five Year Forward View outlined visions for a more integrated health and care system in England. Subsequent guidance introduced new organisational forms, such as the so-called Sustainability and Transformation Plans and integrated care systems

NACIC2021 – 1st North American Conference on Integrated Care, Toronto, Canada

Assessment of the public-private-partnerships model of a national health insurance scheme in India

A single hospital admission can deplete household resources so considerably as to induce impoverishment, especially in the Indian context of low government healthcare expenditure. Rashtriya Swasthya Bima Yojana (RSBY) was a national health insurance scheme for below-poverty-line Indian families, to provide improved access to hospitalization and greater financial protection via a public-private-partnership employing private sector implementation capacity. Study objectives were to understand governance (including regulatory) environment and contract arrangements; evaluate expansion of services to beneficiaries; and assess compliance of providers and user satisfaction.

Implementation of Off-Site Integrated Care for Children: A Scoping Review.

As an alternative to co-located integrated care, off-site integration (partnerships between primary care and non-embedded specialty mental health providers) can address the growing need for pediatric mental health services. The goal of this study was to review the existing literature on implementing off-site pediatric integrated care

The Generation of Integration: The Early Experience of Implementing Bundled Care in Ontario, Canada

By bundling services and encouraging interprofessional and interorganizational collaboration, integrated health care models counter fragmented health care delivery and rising system costs.
While research has been conducted on the facilitators and challenges of integration, there is less known about how integration is generated. This article explores the generation of integration through the dynamic interplay of contexts and mechanisms and of structures and subjects.

QualityRights materials for training, guidance and transformation

As part of the QualityRights Initiative, WHO has developed a comprehensive package of training and guidance materials. The materials can be used to build capacity among mental health practitioners, people with psychosocial, intellectual and cognitive disabilities, people using mental health services, families, care partners and other supporters, nongovernmental organizations, organizations of persons with disabilities and others on how to implement a human rights and recovery approach in the area of mental health in line with the UN Convention on the Rights of Persons with Disabilities and other international human rights standards.

The ultimate goal of WHO’s QualityRights is to change mindsets and practices in a sustainable way and empower all stakeholders to promote rights and recovery in order to improve the lives of people with psychosocial, intellectual or cognitive disabilities everywhere.

Towards integrated care systems (ICSs) Leading for integrated care

Leading across integrated care systems and integrated care partnerships (ICPs) requires a range of skills. These include being able to walk in other people’s shoes; having a constancy of purpose while retaining flexibility; and building the evidence base for change as a key tool for persuading the unconvinced of the need to redesign our model of care delivery.

Building on the recent report, "Leading for integrated care", this event will provide insights into the different leadership skills and behaviours needed to successfully secure more integrated care.

You will be able to hear from a range of different speakers from across the UK about how individual leaders from local government and the NHS are working in partnership to redesign services and in some instances place a greater emphasis on wellness.

Maturity Model in Practice – SCIROCCO self-assessment tool

The SCIROCCO self-assessment tool is an online self- assessment tool with an objective to assess a region’s readiness for integrated care. It builds on the conceptual Maturity Model for Integrated Care developed by the B3 Action Group on Integrated Care of the European Innovation Partnership on Active and Healthy Ageing.

• Understand the strengths and weaknesses of their regional context for integrated care  and inform national, regional and local policy-makers about potential areas of  improvement;
• Adopt and transfer integrated care good practices by identifying their maturity  requirements and requirements for the potential transferability and scaling-up;
• Facilitate multi-stakeholder dialogues on progress towards the implementation and  delivery of integrated care;
• Facilitate twinning and coaching activities that help regions and organisations to better  understand the local conditions that enable the successful deployment of integrated care

The SCIROCCO tool can be accessed online by using the following link ...

SCIROCCO Exchange - Capacity-building support for integrated care

Integrated care is a recognised solution to address the challenge of ageing population. Hence, it is important to commit to opportunities that increase the readiness and capacity of regions to implement integrated care. Knowledge transfer has been greatly recognised as an effective enabler of capacity-building support. However, effective knowledge transfer and capacity-building support requires dedicated support and infrastructure to ensure that the flow of appropriate information and knowledge between adopting and transferring entities is tailored to the local context and maturity of the particular healthcare system seeking the support. This is a precondition to help health and care authorities to build their capacity for the successful transition towards integrated care.

People as Partners in Care

Learning from Gothenburg model of person centred healthcare

Providing person centred care is a growing imperative across healthcare. The core component of person centred care is the co-creation of care through partnership between patients, their families and carers, and health professionals. While much of the recent literature has focused on why we need to change to a more person centred approach with greater involvement of patients and the public in health and healthcare, little information is available on how to do it and whether it makes any difference. Over the past 10 years a model of person centred care has been studied and implemented in Sweden and has shown promising results. By providing practical insights from a successful initiative that has spread both nationally and internationally, we hope to offer lessons for readers elsewhere.

Integrated health and care systems in England: can they help prevent disease?

The National Health Service (NHS) in England plans for the entire country to be covered by integrated care systems (ICSs) by April 2021. The aims of these local health and care partnerships are broad and include improving disease prevention and population health while maintaining NHS financial sustainability. Yet, the evidence for more integrated care leading to better disease prevention is weak.

Although nearly all of the 2016 sustainability and transformation partnership (STP) plans included a prevention or population health strategy, the content varied widely, often lacked detail, and had little on population-level interventions affecting the social determinants of health.

The 2019 STP and ICS 5-year strategic plans, and the roll out of ICSs across England by April 2021, provide an opportunity for local health and care services to work together more effectively to prevent disease and improve population health. In light of limited evidence on the relationship between integrated care ...

Integrated people-centred health services (IPCHS) in Ireland: lessons learnt

Following presentation of Dr. Áine Carroll, Consultant at The National Rehabilitation Hospital (NRH) and Professor of Healthcare Integration and Improvement at UCD describes current lessons learnt in the design and delivering of integrated people-centred health services in Ireland.

In the context of challenging emerging demands and system constraints, a clinical strategy and over 30 national programs have been developed to improve clinician and patient experience at the lower cost. Dr. Carroll, addresses the challenges of implementing integrated care programs and highlights the most recent achievements of national policy “Sláintecare Action Plan” that contributes to make integrated care a reality. Several elements as patient narratives, partnership and leadership make up the health system’s capacities for building integration at micro, meso and macro level.

Please check out the video: https://pro.panopto.com/Panopto/Pages/Viewer.aspx?tid=5e8a430a-519d-45ad-88ad-ac7100d48a92

Disrupting health inequity and injustice through partnership

Integrated care systems are an opportunity to reset the relationship between health services and the public

‘The more we concentrate on merely reworking our existing institutions, the more we fail to see or understand the nature of the new challenges that surround us.’
Hilary Cottam, Radical help

Integrated care strategy, health and wellbeing board and joint forward plan guidance: what you need to know

Key points

• The Department for Health and Social Care has released guidance for:

1. the preparation of integrated care strategies by integrated care partnerships
2. health and wellbeing boards and how they will work with and within integrated care systems
3. principles for integrated care partnership engagement with adult social care providers
4. principles for integrated care partnership engagement with health overview and scrutiny committees.

• NHS England has released guidance on developing the joint forward plan, to support integrated care boards and their partner trusts to develop their first 5-year joint forward plans.
• Integrated care partnerships may wish to publish an initial interim strategy by December 2022 if they want to align and influence integrated care boards' first five-year joint forward plans.
• Integrated care boards (ICBs) and their partner trusts are required to prepare a joint forward plan before the start of each financial year, and share the final version with their integrated care ...