IPCHS. Integrated People-Centred Health Services

Contents

Contents tagged: italy

May 14, 2020 Europe Publication
Engaging and empowering people and communities, Strengthening governance and accountability, Reorienting the model of care, Coordinating services within and across sectors, Creating an enabling environment

An unprecedented challenge: Italy’s first response to COVID-19

This report tells the story of the first phase of Italy’s response to the COVID-19 virus, which in many people transformed into the dreaded illness known as COVID-19, leading to unprecedented death tolls across the world. Readers should note that the report is an unfinished story. It was written in the midst of the initial phase of the pandemic in a climate of constant and daily change as the country responded to this unprecedented challenge. While early lessons will surely need to be revisited, this report is a first account of Italy’s immediate experience with COVID-19, dealing with different aspects of the response as the first country that experienced widescale community transmission in Europe.

community, epidemic, covid-19, italy, preparedness and response, virus
Oct. 11, 2021 Europe Publication
Engaging and empowering people and communities, Reorienting the model of care, Coordinating services within and across sectors, Creating an enabling environment

Main factors affecting perceived quality in healthcare: a patient perspective approach

Delivering patient-centered healthcare is now seen as one of the basic requirements of good quality care. In this research, the impact of the perceived quality of three experiential dimensions (Physical Environment, Empowerment and Dignity and Patient–Doctor Relationship) on patient´s Experiential Satisfaction is assessed.

healthcare marketing, italy, patient empowermen, patient experience, patient satisfaction