IPCHS. Integrated People-Centred Health Services

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Contents tagged: empowering

Sept. 4, 2020 Americas Publication

Case management service quality and patient-centered care

Providing care that is patient-centered is an important objective in the modern healthcare industry. Despite this objective, hospital inpatient case managers and the services they provide are evaluated routinely without including patients' perspectives. Therefore, the purpose of this study is to fill this research gap by using patient expectations and perceptions to assess the overall quality of and patient satisfaction with hospital case management services.

Sept. 14, 2020 Europe Publication

Alcohol use disorder in primary cares: how to integrate brief interventions and continuous care?

In Belgium, 82% of the population consumes alcohol occasionally while 10% consume in a way that can be seen as problematic. On a European level, only 8% of the people who can be characterized as having Alcohol Use Disorder (AUD) would have consulted professional assistance in the past year. In this context, the KCE (Belgian Health Care Knowledge Centre) has addressed multiple recommendations to health professionals to reduce the “treatment gap” concerning the patients’ care: in fist place, the encourage screening and preventative interventions, second promote the acquirement of communicational and relational competences and third place develop collaborations between professionals. The objective of this article is to better understand their functioning.