IPCHS. Integrated People-Centred Health Services

Contents

Contents tagged: empathy

Oct. 20, 2020 Africa Publication
Engaging and empowering people and communities, Reorienting the model of care, Coordinating services within and across sectors, Creating an enabling environment

Why communities must be at the centre of the Coronavirus disease 2019 response: Lessons from Ebola and human immunodeficiency virus in Africa

As the Coronavirus disease 2019 (COVID-19) pandemic has spread globally, with no effective treatment or vaccine yet available, governments in many countries have put in place social interventions to control the outbreak. Communities are complex and only their members can inform public health experts about their lived realities, the community’s understanding of the outbreak and what will work locally to reduce transmission. 

behaviour change, community, community engagement, covid-19, empathy, non-pharmaceutical intervention, outbreak
Oct. 20, 2020 Africa Publication
Engaging and empowering people and communities, Creating an enabling environment

Patient-centred care: The patients’ perspective – A mixed-methods pilot study

Patient centredness is a broad concept, a moral philosophy. Patient-centred care can be viewed as the actions of patient-centredness. One of the most pertinent actions that a healthcare practitioner can utilise to deliver patient-centred care is empathic communication. Whilst many medical programmes include empathetic communication skills as part of their curricula, the recipients of this care are not asked about the relevance of this teaching.

education, empathy, healthcare clinics, patient-centred care, primary health care
June 22, 2021 Africa Event
Engaging and empowering people and communities, Strengthening governance and accountability, Reorienting the model of care, Coordinating services within and across sectors, Creating an enabling environment

Global Health Compassion Rounds: Compassion, WASH, and Quality of Care

The world requires urgent action on WASH for the benefit of people across the world. Compassion is increasingly recognized as a critical consideration for health and development. The need for compassion—awareness, empathy and action—to be at the heart of quality of care efforts has never been so important. The confluence of these three areas—compassion/WASH/quality—requires active exploration to help us collectively accelerate urgent action. Join us as we learn how specific WASH tools are vectors for compassion in the health arena and explore how this “compassion-WASH-quality” triangulation can yield positive results for people.

action, awareness, compassion, development, empathy, health, quality of care
April 21, 2023 Global Publication
Engaging and empowering people and communities, Strengthening governance and accountability, Reorienting the model of care, Coordinating services within and across sectors, Creating an enabling environment

The impact of artificial intelligence on the person-centred, doctor-patient relationship: some problems and solutions

Artificial intelligence (AI) is often cited as a possible solution to current issues faced by healthcare systems. This includes the freeing up of time for doctors and facilitating person-centred doctor-patient relationships. However, given the novelty of artificial intelligence tools, there is very little concrete evidence on their impact on the doctor-patient relationship or on how to ensure that they are implemented in a way which is beneficial for person-centred care. Given the importance of empathy and compassion in the practice of person-centred care, we conducted a literature review to explore how AI impacts these two values. Besides empathy and compassion, shared decision-making, and trust relationships emerged as key values in the reviewed papers. We identified two concrete ways which can help ensure that the use of AI tools have a positive impact on person-centred doctor-patient relationships. These are (1) using AI tools in an assistive role and (2) adapting medical ...

ai, doctor-patient relationship, empathy, person-centred care, shared decision-making, trust
May 8, 2023 Europe Publication
Engaging and empowering people and communities, Strengthening governance and accountability, Reorienting the model of care, Coordinating services within and across sectors, Creating an enabling environment

Patient-centredness in primary care walk-in clinics for refugees in Hamburg

The huge increase of refugees to Germany caused a great challenge to the health system. We aimed to examine the level of patient-centredness in medical consultations with refugee patients, aided by video interpreters in primary care walk-in clinics (PCWC) in Hamburg.

empathy, general practice consultation, patient enablement, patient-centred, primary care walk-in clinic, refugee, shared decision-making, video interpreter