IPCHS

Contents tagged: client-centredness

Aug. 28, 2017 Europe Publication

Engaging and empowering people and communities, Reorienting the model of care

Client-centredness of government primary health-care services in the Gaza Strip, occupied Palestinian territory: a cross-sectional study

Client-centred services respond to clients' needs and involve them in the provision of health-care services to achieve improved health outcomes. We aimed to assess the extent to which governmental primary health-care services in the Gaza Strip are client-centred, from the clients' perspectives.

client-centredness, cross-sectional study, gaza, primary health-care services

Feb. 24, 2020 Europe Publication

Engaging and empowering people and communities, Coordinating services within and across sectors, Creating an enabling environment

Are Clients Satisfied with Integrated Care? Enhancing Client Feedback on Discharge from a Domiciliary Based Multidisciplinary Integrated Care Service

The Integrated Care Programme for Older People has supported the development of integrated care services at pioneer sites in Ireland, each developed to meet local needs. Patient Reported Experience Measures (PREMs) have been used to evaluate user experience in intermediate care in the United Kingdom. This project aimed to evaluate client experience of a domiciliary based, multidisciplinary, integrated care service.

client-centredness, decision-making, elderly, feedback, integrated treatment, intermediate care, personhood, quality improvement

March 6, 2020 Europe Publication

Engaging and empowering people and communities, Coordinating services within and across sectors, Creating an enabling environment

Providing person-centred care for people with multiple chronic conditions: protocol for a qualitative study incorporating client and staff perspectives

Chronic conditions are associated with over one-third of potentially avoidable hospitalisations. Integrated care programmes aim to help people with chronic conditions to self-manage their health, thus avoiding hospital admissions. While founded on principles of person-centred care, the experiences of people with multiple chronic conditions in integrated care programmes are not widely known. This study explores how person-centred care is incorporated into an integrated care programme for people with multiple chronic conditions.

chronic diseases, client-centredness, hospitals, integrated care, person centred care, reported outcomes, self-care and management